Delivery

  1. We have a variety of shipping methods dependent upon the item/s purchased and on Total Weight and we strive to find the best rate and service available.
  2. Prices are quoted for each item or combination thereof at checkout.
  3. We aim to fulfill and ship orders on the day we receive confirmation of your purchase or within 1 day of receiving confirmation.
  4. Deliveries will be made by the Carrier to the address stipulated in your order. You must ensure that someone is present to accept delivery excluding Royal Mail non-signed for Goods.
  5. If we are not able to deliver your Goods within 30 days of the date of your order, we shall notify you by e-mail to arrange another date for delivery.
  6. We may deliver the goods in instalments if the goods are not available at the same time for delivery.
  7. Delivery charges for a combination of Greeting Cards and/or Notecards and/or Metalwork and/or Paintings and/or Drawings and/or Prints are based upon weight (dead weight or cubic weight) therefore the following tables are used as a guide. Refer to the checkout calculation for exact delivery charges if buying from multiple categories.

Delivery prices & options to UK mainland (Mon-Sat)

Greeting Cards

1-3 cardsRoyal Mail 1st Class Next working day£0.70
1-3 cardsRoyal Mail 2nd Class 2-3 working days£0.60
4 cardsRoyal Mail 1st Class Next working day£1.00
4 cardsRoyal Mail 2nd Class 2-3 working days£0.80
5-10 cardsRoyal Mail 1st Class Next working day£1.31
5-10 cardsRoyal Mail 2nd Class 2-3 working days£1.25
11–20 cardsRoyal Mail 1st Class Next working day£1.80
11-20 cardsRoyal Mail 2nd Class 2-3 working days£1.65
21-95 cardsRoyal Mail 1st Class Next working day£3.70
21-95 cardsRoyal Mail 2nd Class 2-3 working days
£3.20
Royal Mail UK services cover Mainland, Northern Ireland, Highlands and Islands, Scilly Isles and the Isle of Man.

Notecard Packs

1-2 packsRoyal Mail 1st Class Next working day£1.00
1-2 packs
Royal Mail 2nd Class 2-3 working days£0.80
3-4 packs
Royal Mail 1st Class Next working day£1.31
3-4 packs
Royal Mail 2nd Class 2-3 working days£1.25
5 + packsRoyal Mail 2nd Class 2-3 working days£3.20
Royal Mail UK services cover Mainland, Northern Ireland, Highlands and Islands, Scilly Isles and the Isle of Man.

Paintings & Drawings

1 painting/drawingRoyal Mail 1st Class Signed For£7.00
2 paintings/drawingsRoyal Mail 1st Class Signed For£12.00
3 paintings/drawingsSpecial Delivery Guaranteed by 1pm£15.00
Up to 6 paintings/drawingsSpecial Delivery Guaranteed by 1pm£15.00
Royal Mail UK services cover Mainland, Northern Ireland, Highlands and Islands, Scilly Isles and the Isle of Man.

Signed Wildlife Prints

1-2 printsRoyal Mail 1st Class Signed For Next working day£5.00
1-2 printsRoyal Mail 2nd Class Signed For 2-3 working days£4.50
3-6 printsRoyal Mail Special Delivery Guaranteed by 1300 hours Next Day£8.00
7-10 printsRoyal Mail Special Delivery Guaranteed by 1300 hours Next Day£9.00
Royal Mail UK services cover Mainland, Northern Ireland, Highlands and Islands, Scilly Isles and the Isle of Man.

Metalwork

Please refer to individual pricing due to each item having differing weights and dimensions which are subject to volumetric charges.
We use a variety of couriers depending on the item purchased and shipping destination. Currently our chosen couriers are UPS and Parcelforce.
Service used will be normally on a 2-3 day service after despatch but dependent upon the product purchased, the service can be a 24 hour delivery service.

Metalwork : Mainland UK

Items under 2kg Signed standardRoyal Mail 2nd Class Signed 2-3 working daysRoyal Mail UK service£6.00
Items under 2kg Signed expressRoyal Mail 1st Class Signed next working dayRoyal Mail UK service£7.00
SmallCourier 2-3 working daysMainland UK£10.00
MediumCourier 2-3 working daysMainland UK£15.00
LargeCourier 2-3 working daysMainland UK£20.00
BulkyCourier 2-3 working daysMainland UK£40.00
 Royal Mail UK services cover Mainland, Northern Ireland, Highlands and Islands, Scilly Isles and the Isle of Man.

Metalwork : Northern Ireland, Scottish Highlands, Islands & Isle of Mann

SmallCourier 2-3 working daysNorthern Ireland, Highlands, Islands & Isle of Mann£14.00
MediumCourier 2-3 working daysNorthern Ireland, Highlands, Islands & Isle of Mann£20.00
LargeCourier 2-3 working daysNorthern Ireland, Highlands, Islands & Isle of Mann£30.00
BulkyCourier 2-3 working daysNorthern Ireland, Highlands, Islands & Isle of Mann£50.00

Orders from outside the UK

We will endeavour to arrange delivery to countries outside the UK. If wanting to purchase Metalwork, Drawings or Paintings, please contact us directly with your details so the correct delivery charges can be calculated so your purchase can be made.

Europe : Greeting Cards & Notecards

1-4 greeting cardsRoyal Mail
International Standard 3 to 5 working days delivery aim
£2.60
5-11 greeting cards
Royal Mail
International Standard 3 to 5 working days delivery aim
£3.90
12–22 greeting cards
Royal Mail
International Standard 3 to 5 working days delivery aim
£5.30
1-2 notecard packs
Royal Mail
International Standard 3 to 5 working days delivery aim
£2.60
3-4 notecard packs
Royal Mail
International Standard 3 to 5 working days delivery aim
£3.90
5-9 notecard packs
Royal Mail
International Standard 3 to 5 working days delivery aim
£5.30
Royal Mail International Standard 3 to 5 working day delivery aim.

Europe : Royal Mail International Delivery Countries

AlbaniaDenmark (EU)KyrgyzstanRussia
AndorraEstonia (EU)Latvia (EU)San Marino
ArmeniaFaroe IslandsLiechtensteinSerbia
Austria (EU)Finland (EU)Lithuania (EU)Slovakia (EU)
AzerbaijanFrance (EU)Luxembourg (EU)Slovenia (EU)
Azores (EU)GeorgiaMacedoniaSpain (EU)
Balearic Islands (EU)Germany (EU)Madeira (EU)Sweden (EU)
BelarusGibraltarMalta (EU)Switzerland
Belgium (EU)Greece (EU)MoldovaTajikistan
Bosnia-HerzegovinaGreenlandMonaco (EU)Turkey
Bulgaria (EU)Hungary (EU)MontenegroTurkmenistan
Canary IslandsIcelandNetherlands (EU)Ukraine
Corsica (EU)Irish Republic (EU)NorwayUzbekistan
Croatia (EU)Italy (EU)Poland (EU)Vatican City State
Cyprus (EU)KazakhstanPortugal (EU)
Czech Republic (EU)KosovoRomania (EU)
Europe : Royal Mail International Delivery Countries

Damaged Goods

Because you are buying the Goods by mail order and the delivery of Goods are made by various companies, if there is any damage to your Goods upon receipt you must follow this process:

  1. If the Goods are being delivered by Courier service and there is noticeable damage to the packaging then please advise the Courier driver then advise us via email.
  2. If the Goods are being delivered by Royal Mail  and there is noticeable damage to the packaging then please advise us via email.
  3. Take photographs of the Goods before unpacking the Goods so we can use this as evidence as required.
  4. Unpackage the Goods and take photographs of the Goods and the damage.
  5. Email these photographs along with any more details to :
  6. We will then be able to advise how to return the Goods and will provide the necessary documentation for the Goods to be returned in the original packaging (if possible) or alternative packaging.
  7. We will either issue a refund or reissue new Goods depending on your directive.

Returns

Because you are buying the Goods by mail order, you may have a right of cancellation. If you do, (and only if you do), these are the terms which apply:

  1. All correspondence regarding the return of Goods shall be carried out between You and us
  2. You must tell us you wish to cancel within 7 days of your receipt of the Goods
  3. In any event, you may not cancel orders for artworks commissioned by you.
  4. The Goods must be returned to us within 14 days of delivery:
    4.1 with both goods and all packaging in their original condition;
    4.2 securely wrapped;
    4.3 including our delivery slip;
    4.4 at your risk and cost.
  5. After we have received the Goods, we will credit your credit or debit card or nominated bank account with the full purchase price of the goods returned no later than 30 days from the date of receipt;
  6. If you do not return the Goods to us, you are still liable to us for the cost.
  7. We are under no obligation to collect or recover Goods from you, but if we do, our costs will be payable by you.
Delivery & Returns updated 19 May 2017